Studia Informatica Pomerania
WNEiZ
Autor: Marcin W. Mastalerz 21
Strony: 21-29
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THE USE OF THE QFD METHOD, IN AN E-LEARNING SYSTEM IMPLEMENTATION PROCESS

Summary
The article shows capability of the QFD method (Quality Function Deployment) as a means of support for choosing an e-learning system for a higher school. The method is typically used in quality management during the new article design process and can be successfully applicable in the demand definition phase and its further conversion to the system’s aims.