Studia Informatica Pomerania
WNEiZ
Autor: Anna Gontarek Janicka 7
Strony: 7-20
pdfpełen tekst

DETERMINANTS OF EFFECTIVE IMPLEMENTATION OF BPM IN A HEALTHCARE

Summary
Implementation of BPM in a healthcare institution is done by carrying out technical, organizational and social changes. In the context of these changes, improvement of processes in medicine is understood as a set of actions with varying degrees of innovation. In accordance with the idea of a process approach, improve the functioning is followed by transition to the next level of process maturity in the PDF model. Properly carrying out the stages of analysis, evaluation and process modernization requires using the phases of process maturity as references. The article includes methodical tips of implementation of activities in these areas.